This website, www.mrnmrspet.com (“Website”), is owned and operated by Wanderlust Pet Services Private Limited (“Company”, “we”, “us”, “our”).

By accessing or using the Website, you (“User”, “you”) agree to comply with these Terms of Use and the Privacy Policy, which together govern your use of our Website and services. By using the website and its services, you agree to its policies.

Eligibility and Registration

• Users must be 18 years of age or above and legally competent to contract under the Indian Contract Act, 1872. Minors may use the Website only under the supervision of a competent legal guardian.
• Registration may require you to provide accurate personal details such as name, contact, and address. You agree to maintain the accuracy and confidentiality of such information.

Use of Website

By using this website you agree to :

• Use it only for lawful purposes and in accordance with applicable laws.
• Not copy, distribute, modify, reverse-engineer, or commercially exploit any part of the Website or its content.
• Not use bots, crawlers, or harmful software that may disrupt Website operation.
• Not post or upload any unlawful, defamatory, obscene, or infringing content.
• Not use the Website for unsolicited advertising or commercial solicitation.
• All intellectual property including text, logos, graphics, and software is the exclusive property of the Company and protected under applicable IP laws.

Products and Services

• This Website offers a variety of pet-related products and services, including but not limited to grooming, training, hostel stays, walking, adoption facilitation, and the sale of pet accessories, foods, toys, and other pet-care products.
• All products and services offered are subject to availability and governed by these Terms of Use, applicable Company policies (including Cancellation, Return, and Exchange Policies), and, where relevant, any agreement or confirmation executed between the User and the Company at the time of purchase or booking.
• The scope, pricing, and specifications of each service or product are based on the information provided by the User at the time of availing such service. The Company shall not be liable for any loss, damage, or claim arising from incomplete, inaccurate, or misleading information furnished by the User.
• The Company reserves the right to modify, limit, or discontinue any product or service at its sole discretion, without prior notice.
• All product descriptions, images, and prices are subject to change without notice. Images are illustrative and may differ from actual products.
• We reserve the right to limit or refuse sales to any individual or jurisdiction.
• Product prices are displayed in INR and may include applicable taxes.

Order Acceptance and Cancellation

• All orders are subject to acceptance and availability.
• We may cancel or refuse any order at our discretion, including due to inaccurate pricing, product unavailability, or suspected fraudulent activity.
• Users will be notified, and any applicable refund will be processed per our Refund and Cancellation Policy.

User Responsibilities

• You are responsible for all activity on your account and for ensuring the security of your credentials.
• You agree not to use the Website in a manner that could harm the reputation, functionality, or integrity of the Company or its partners.
• You are responsible for all applicable taxes, duties, and charges on purchases made through the Website, including GST and other statutory levies.

Third-Party Links and Content

• The Website may contain links to third-party sites for your convenience.
• The Company has no control over and assumes no responsibility for any third-party content, products, or services. Accessing such sites is at your sole risk.

Promotional Offers and Discount Codes

• The Company may, from time to time, issue promotional codes, discount coupons, vouchers, or other limited-period offers (“Promotional Offers”) applicable to purchases made through the Website.
• Each Promotional Offer shall be subject to its specific terms and conditions as defined at the time of issuance. Unless expressly stated otherwise, only one promotional code may be used per order, and such codes cannot be applied retroactively to orders already placed.
• The Company reserves the absolute right to modify, suspend, or withdraw any Promotional Offer at any time without prior notice and without incurring any liability. Misuse, duplication, or fraudulent use of promotional codes shall render them invalid and may lead to account suspension or cancellation of the relevant order.
• All decisions made by the Company in relation to Promotional Offers shall be final and binding.

Intellectual Property

• All Website content, trademarks, designs, and related material are proprietary to the Company.
• Unauthorized use, reproduction, or distribution is prohibited and may invite legal action under the applicable laws.
• By using our services or sharing any content, feedback, testimonials, photographs, videos, or other media with us (including through social media tags, submissions, or uploads), you grant the Company a perpetual, worldwide, royalty-free, non-exclusive, and irrevocable license to use, reproduce, modify, adapt, publish, display, and distribute such content for marketing, promotional, and operational purposes, in any form or media, without further notice or compensation.

Disclaimer of Warranties

• The Website and all Services are provided on an “as is” and “as available” basis without any warranties of accuracy, fitness, merchantability, or uninterrupted access.
• We do not guarantee that the Website will be error-free or free from viruses or harmful components. Use of the Website is at your own risk.

Limitation of Liability

• To the maximum extent permitted by law, the Company and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
• Use or inability to use the Website or Services;
• Unauthorized access, alteration, or loss of your data; or
• Third-party conduct.

Indemnity

You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, and partners from any claims, liabilities, losses, or expenses arising out of your use of the Website, violation of these Terms, or infringement of any rights.

Errors and Omissions

While we strive for accuracy, there may be typographical errors or omissions in product descriptions, pricing, or availability. We reserve the right to correct such errors and modify information at any time without prior notice. In such an event, the Company reserves the right to cancel any orders placed for the product listed at an incorrect price.

Communication and Consent

• By using the Website, you consent to receive transactional and promotional communications from the Company via SMS, email, or calls.
• You may opt out of non-essential communications through account settings or by contacting us.

Termination

We reserve the right to suspend or terminate your access to the Website at any time, without notice, for conduct that violates these Terms or applicable law.

Severability

If any clause of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall first be attempted to be resolved amicably through arbitration under the provisions of the Arbitration and Conciliation Act, 1996. If arbitration fails, such disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

I HAVE READ THE TERMS OF USE AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.